Services & pricing

Practical support for every stage of your care in Vietnam.

Book only the help you need. Every service has a clear scope and price, from finding the right clinic to in-person coordination and recovery care.

Clear service fees Independent services Human support

Planning & coordination

Care, arranged for you

Choose the right level of coordination.

Basic Coordination

For patients who need the right clinic, doctor and appointment arranged before arriving in Vietnam.

$49per case · one-time fee

What is included

  • 1–3 suitable healthcare providers identified and confirmed
  • A clear provider plan sent within 3 business days
  • Appointment booking and medical-record transfer
Additional person: +$25

The additional-person fee applies only when both patients use the same specialty or facility. A different specialty is handled as a separate case.

On-site Support

For patients who want a dedicated coordinator beside them during a hospital or clinic visit.

$69per day · 8:00 AM–5:00 PM

What is included

  • In-person support throughout the appointment day
  • Real-time medical interpretation
  • On-site communication and issue handling with the facility

Additional-person pricing is available online for Basic Coordination and Full Medical Coordination when patients share the stated service conditions. On-site Support is booked per patient and day.

Simple dental cleaning cases receive coordination free of charge. Contact us first so we can confirm eligibility.

Daily & recovery care

Daily care support

Practical or clinical help, booked by the day.

Caregiver Support

Non-clinical help with everyday activities during treatment or recovery at your hotel, apartment or recovery stay.

Day shift$59/day

8:00 AM–5:00 PM

Full-day care$89/day

24-hour support

  • Mobility and getting around
  • Meals and daily routines
  • Personal-care assistance

This is practical daily support and does not include nursing or medical procedures. No additional-person fee applies.

Nursing Care

Qualified nursing support for patients who need health monitoring and professional care after treatment or surgery.

Day shift$79/day

8:00 AM–5:00 PM

Full-day care$109/day

24-hour support

  • Post-treatment or post-surgery care
  • Health-condition monitoring
  • Professional nursing assistance

The appropriate care plan is confirmed from your clinical needs before the service starts. No additional-person fee applies.

How it works

Book, receive your plan and stay connected.

01

Book and pay

Choose your service, share your details and complete payment online.

02

Confirmation

We acknowledge your booking and respond within 2 hours.

03

Coordination and preparation

We arrange the facility and appointment, or assign the requested coordinator, caregiver or nurse.

04

Service delivery

Your booked coordination or care service is delivered according to the confirmed plan.

05

Follow-up support

We remain available after the service for follow-up and next steps.

Payment and cancellationPayment is required before case processing. Cancel within 24 hours for a full refund. After that, or once partner appointment confirmation has started, the service fee is non-refundable.

Travel supportVisa, airport transfer, Fast Track and accommodation are arranged directly with your coordinator. Fixed prices are not shown online.

Questions & answers

Before you book

Clear answers about pricing, service scope, timing and care options.

No. The prices shown are ZensiaCare service fees only. Consultation, tests, treatment, medicine and hospital charges are paid directly to the healthcare provider.

Not sure which service fits?

Tell us what support you need. A coordinator will help you choose before you book.

Chat With A Coordinator

Start with one coordinator

Tell us what you need.

Share your treatment goal and travel timeline. We reply within 24 hours with a clear next step.

Request a care plan

A coordinator will review your enquiry and reply clearly.

Your information is kept strictly confidential and used only to assist with your case.

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