Talk to a coordinator.

Whatever stage you're at — exploring options or ready to book — reach us however is easiest for you. We respond within 24 hours.

WhatsApp

(+84) 988 550 401

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Telegram

@zensiacare

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Zalo

(+84) 988 550 401

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(+84) 988 550 401

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Our office

Address

5th Floor, No. 12 Thai Ha Street
Dong Da Ward, Hanoi, Vietnam

Office hours

Monday–Saturday, 8:00–18:00 (GMT+7)

WhatsApp support available outside these hours

Email & social

contact@zensiacare.com
facebook.com/ZensiaCare

Clinic & hospital partnerships

For clinic and hospital partnerships, media, or other business enquiries — reach us directly. This keeps patient support fast for those who need it.

Email: contact@zensiacare.com

Frequently asked questions

How fast will I get a response?

Within 24 hours for every enquiry — usually faster via WhatsApp.

Do I need to send medical records to get started?

No. Tell us your situation first. We'll let you know what's needed once we understand your case.

Can I contact you if I'm not sure what I need yet?

Yes. Message us and describe your situation — we'll help you figure out the right next step.

Start with one coordinator

Tell us what you need.

Share your treatment goal and travel timeline. We reply within 24 hours with a clear next step.

Request a care plan

A coordinator will review your enquiry and reply clearly.

Your information is kept strictly confidential and used only to assist with your case.

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